Support

We answer every email, usually within two business days.

How do I cancel my subscription?

Apple manages all subscriptions. On your iPhone, open Settings, tap your name, then tap Subscriptions and select Sweet Nothing. You can also go to apps.apple.com/account/subscriptions. When you cancel, you keep access until the end of the current period.

How do I get a refund?

Apple handles all payments and refunds. Request a refund at reportaproblem.apple.com.

I have a new iPhone. How do I get my subscription back?

Sign in with the same Apple ID that you used before. On the paywall, tap Restore purchases.

How do I delete my account?

In the app, open Settings and tap Delete Account. This permanently deletes your account and all your data: check-ins, plans, notes, food scans and progress photos. Deleting your account does not cancel your subscription. Cancel it in your Apple ID settings first (see above).

Is Sweet Nothing medical advice?

No. Sweet Nothing helps you build a habit. It does not diagnose or treat any condition. If you have diabetes or another medical condition, talk to your doctor before you change your diet.